AI Application on Internet Gambling Resources
Artificial Intelligence has long ceased to be the lot of a few enthusiastic scientists or a horror story from science fiction thrillers. It went deeply into all spheres of our life, whether it is space exploration or an application on your smartphone for highly artistic photo processing. Such a rapid development of AI and machine learning technologies could not but affect online livecasinos.
Let's see how Artificial Intelligence has already affected the online gambling industry and what can we expect from it in the future?
More accurate data analysis – more accurate bets
In computing power, the human brain cannot surpass today's highly developed software. The high accuracy of the analysis and the ability to process incredible amounts of data allows Artificial Intelligence to calculate the most realistic game odds and probabilities.
You might think that this is only profitable for online live casinos and will allow gambling sites to increase profits. However, for regular bettors, this application of Artificial Intelligence can be of great benefit – with access to accurate predictions, you can get the most out of your bets.
Gambling in virtual reality will attract the younger generation
Today, the main demographic group of online players is people over 35-40 years old, and the main participants in the market have long been struggling to get the younger generation interested in online and live casino games. It is VR-based Artificial Intelligence technologies that can help operators attract millennials with a digital world of limitless possibilities. After all, young people are not very willing to visit "physical" casinos or play with a PC, but at the same time they are much more involved in mobile gambling than the older generation.
Improved customer service will solve your problems
You may have come across such a situation – you have a question while playing at an online casino, you write to the support service, and in response you get something like: “I don’t understand. Do you need help?” or a nonsensical collection of links to a FAQ section that has nothing to do with your situation. You are dealing with a chatbot that can do little to help.
It is Artificial Intelligence that will help to cope with such a task and deprive all these impolite chatbots of work. Modern AI service agents will have access to player data and, accordingly, provide more personalized advice and recommendations. The results of the latest research show that 78% of well-known brands have already implemented or are planning to implement Artificial Intelligence technologies to improve the customer experience.
More security and less addiction
Artificial Intelligence can be used to help players be more responsible while gambling. This technological solution is able to track how much time users spend on online gambling platforms and remind them to take a break. This can be used by gambling companies to limit spending by their customers or encourage them to contact a professional support team if they feel they need help getting their gambling behavior under control and taking a forced break.
Thus, Artificial Intelligence is useful not only for online gambling operators, but also for players, since it can be implemented on online casino sites to help operators not only attract and retain players, but also prevent gambling addiction and greatly improve the gaming experience of users.